Shipping policy
Free delivery and shipping
We ship to Spain Peninsula and other countries in Europe
Shipping time:
Normally orders are processed and shipped the same day if they have been placed before 12 noon or the next business day if they have been placed after 12 noon.
Delivery time:
* For Spain and Peninsula Portugal, shipping time once the order is shipped is usually 3-5 days.
* For other countries in Europe, shipping time once the order is shipped is usually 3-6 days.
*Delivery time is just an estimate and not guaranteed, the specific time depends on different shipping addresses and countries as well as different shipping companies.
* Delivery time is calculated considering exclusively working days. Weekends or holidays are not included in the calculation.
Free shipping
Shipping to Spain peninsula:
* Free shipping on orders of €39 or more.
* €3.99 for orders less than €39.
* This free shipping is automatically applied to orders whose total is greater than €39.
* If you use a discount code, shipping will be free as long as the total is greater than €39 after applying the discount code.
Shipping to Balearic Islands:
* Free shipping on orders of €39 or more.
* €3.99 for orders less than €39.
*This free shipping is automatically applied to orders whose total is greater than €39.
* If you use a discount code, shipping will be free as long as the total is greater than €39 after applying the discount code.
Shipping to Portugal Peninsula:
* Free shipping on orders of €49 or more.
* €5.99 for orders less than €49.
*This free shipping is automatically applied to orders whose total is greater than €49.
* If you use a discount code, shipping will be free as long as the total is greater than €49 after applying the discount code.
Shipping to other European countries
1 Shipping to - Germany, France, Italy, Netherlands :
* Free shipping on orders of €69 or more.
* For orders under €69, shipping costs vary between different countries and will be calculated automatically after you enter your address and zip code at checkout.
* This free shipping is automatically applied to orders whose total is greater than €69.
* If you use a discount code, shipping will be free as long as the total is greater than €69 after applying the discount code.
2 Shipping to - Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, Luxembourg, Romania, Slovenia, Sweden :
* Free shipping on orders of €120 or more.
* For orders under €120, shipping costs vary between different countries and will be calculated automatically after you enter your address and zip code at checkout.
* This free shipping is automatically applied to orders whose total is greater than €120.
* If you use a discount code, shipping will be free as long as the total is greater than €120 after applying the discount code.
Incidents, delays or delivery errors
* Limón Artes is not responsible for delays or problems caused by courier companies. However, we will be available to help you locate your shipment and provide you with more information about the causes of the delay or error. Please contact us in time: info@limonartes.com;
* If you decide to return an order due to delays caused by courier companies, you must keep in mind that Limón Artes is not responsible for delays or problems caused by courier companies, with the customer being responsible for any additional expenses generated by this reason;
* Limón Artes will not be responsible if there are errors in the delivery data provided by the client when placing the order, and the client will be responsible for any additional expenses generated for this reason. It is important to keep in mind that if there is an error in the address and/or zip code, the shipping company will return the package to our offices, which will cause additional shipping costs that the customer will be responsible for.